Log it in seconds.
Ready when ISO comes.
WatchRoom logs everything your department does: calls, training, people, trucks, hose, gear, and hydrants. Logging takes seconds, so it actually gets done. And WatchRoom understands ISO, so your evaluation packet builds itself from the records you keep.
No credit card required for trial · Built for volunteer and combination departments
NFIRS is retired. WatchRoom files to NERIS.
NERIS is the national incident reporting system now, and a lot of departments are still figuring out how they'll file to it. WatchRoom handles it: every call you log is already in the NERIS format, and you file it with one click from the record. No second system, no retyping. And the data is yours: kept in the national standard, never locked in.
The NERIS V1 badge means WatchRoom is built to work with the NERIS data exchange. It's a compatibility mark, not an endorsement.
Bring your existing records with you.
If you keep records in spreadsheets or another system, import them. WatchRoom reads your files and organizes them, so you don't start from zero.
One place to log everything your department does.
Log training from a phone
Log the drill and take attendance on a phone before everyone leaves. Every member who attended is credited, and hours are totaled per person automatically. No spreadsheet to update later.
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Log every call in minutes
Record who responded, which trucks rolled, and your times. NERIS filing is one click from the record. The details are captured while they're fresh instead of pieced together later.
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Roster and certifications in one place
Every member, their role, and their certifications, with expiration dates tracked. See who's current at a glance, and get a reminder before anything lapses.
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Community risk work, documented
Smoke detector installs, school visits, inspections, investigations, logged as they happen, with people reached and staff hours on every entry. A complete record of your department's prevention work, whenever you need it.
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Import your existing files
Drop in the spreadsheets and files you already keep, or forward them by email. WatchRoom reads the columns, matches them up, and shows you the result to approve before anything imports.
Print any record as a report
Every section exports as a department-branded PDF: training transcripts, call records, truck checks, hydrant history, ready to hand to the council or the city. Excel and CSV export too.
A permanent record for your equipment.
Pump tests, hose records, and gear inspections usually end up as printouts in a drawer. WatchRoom keeps a record for every truck, every length of hose, every set of turnout gear, and every hydrant, organized and searchable.
Every truck, with its tests and history
Each truck carries its specs, photo, pump and hose test status, and its full check history. When the annual pump test report shows up on paper, photograph it and attach it, and it stays on that truck for good.
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Every hydrant, on a live map
Your whole district, color-coded by flow, with inspections and flow tests on every pin. Enter the pitot readings from a flow test and WatchRoom calculates the flow, including the number ISO scores.
Learn more →Truck checks
Build the checklist for each truck once. Every check after that is a walk-around with OK buttons, and every completed check is kept on record, dated. That's exactly what gets pulled if there's ever an accident.
Hose inventory
Every length tracked by number, with its annual test history. When a length fails, the year it failed stays on record. The same system departments already use, without the paper.
Turnout gear inspections
Every member's gear on one inspection board. See what's current, what's due, and what needs replacing without walking the gear room with a clipboard.
When paper still shows up, like a pump test from the service company or a flow report from the water department, take a photo or attach the PDF, and it's stored on the truck, hose, or hydrant it belongs to.
Want the full walkthrough of any section, with real screens? Explore every feature.
Log by talking instead of typing.
Say “structure fire at 210 Oak, eight responders, Engine 1 and Tanker 2,” and WatchRoom turns it into a complete, categorized record. You review it and save. It's the fastest way to log after a call or a drill.
Works for drills, calls, hydrant tests, new members, and more.
The records come back out as reports.
Everything you log turns into branded PDFs on demand: the monthly council summary, the full records report, hydrant tables for the water authority, and one-record printouts from any page.
The council report, written for you
Pick a date range and the incident summary comes out with your patch on it: calls by type, mutual aid, responder counts, and an AI-written executive summary you can read aloud at the meeting. Email it to the city council without leaving the page.
Learn more →See a real one: download the full North Ridge records report (18 pages, PDF), exported straight from the demo department.
Know your ISO score before they do.
The records you keep in WatchRoom double as your ISO preparation. Open the dashboard any time to see how ready you are and what would raise your class, with no extra work beyond the logging you're already doing.
A live readiness score, all year
WatchRoom turns your records into an estimated ISO score and class, updated as you log. You can see where your points come from and where you're losing them, so you walk into the evaluation knowing your numbers. The official class always comes from ISO, but you won't be surprised.
- ▸A readiness percent and an ISO class estimate, front and center.
- ▸A points breakdown across fire department, water supply, emergency communications, and community risk.
- ▸A list of the points you're not earning yet, so you know what to work on next.
See everything that feeds your grade
Your score isn't a mystery number. WatchRoom shows each piece ISO counts: training, response and personnel, hydrants, apparatus, pre-plans, and community risk, and how each one is adding up right now.
Training, credited by category
Every ISO training category with its credited hours and its cap, so you can see where you’re maxed out and where you’re short.
The rest of the score, at a glance
Response and personnel, hydrants and water, pre-plans, apparatus, and community risk, each as a card showing what’s current and what’s overdue.
Operational points you already earn
Written SOPs and an incident management system are easy FSRS points most departments already qualify for. Check them off and WatchRoom counts them. And beneath the checklist, the dashboard coaches: the highest-impact moves first, from what's overdue to the training category running below target.
And it fills out the ISO forms for you.
Filling out the ISO pre-survey forms is the part chiefs lose weeks to. WatchRoom fills them from the records you already logged, in the official format, ready for your evaluator. You review a finished draft instead of building one from scratch. Have an old form on paper? Upload it and WatchRoom reads it in.
How it goes today
- ✗You pull everyone's training hours and re-sort them by hand into ISO's categories: company, officer, driver.
- ✗You dig every structure fire (who responded, which trucks, how long) out of your reporting system, one call at a time.
- ✗Then weeks of back-and-forth with the ISO rep until the numbers are in the exact shape they want.
How it goes with WatchRoom
- ✓Every drill you logged is already credited in the right ISO category for each member. You don't sort anything.
- ✓Every call you logged already captured the response details ISO scores. The averages they ask for are figured for you.
- ✓When it's time to get graded, you hit one button and the forms come out filled, in the format ISO expects.
Covers what ISO actually scores
WatchRoom keeps a rolling 12 months of records on hand and gives you an estimate of where you stand. The official class always comes from ISO, but you'll walk in knowing your numbers.
Pick the package your department needs.
Four plans, each a whole-dollar line item that's easy to put in front of a city council. Every plan covers every member of your department, with no per-seat math — and the ISO tools can be added month to month when evaluation season comes.
Essentials
$50/moDaily incident logging with voice entry, sent straight to NERIS. Drill-night logging with attendance and ISO category mapping.
$50 a month or $500 a year (two months free).
ISO Ready
$75/moEverything in Essentials, plus: Know your ISO standing all year — not the month before the evaluator shows up.
$75 a month or $750 a year (two months free).
Full Records
$90/moEverything in ISO Ready, plus: Truck checks, hose records, and gear inspections — the liability paper trail.
$90 a month or $900 a year (two months free).
Everything
$120/moEverything in Full Records, plus: Shift schedule, time clock, hours, and budget — the station office in one place.
$120 a month or $1200 a year (two months free).
Evaluation coming up? Add ISO Readiness for $30/month — month to month.
On the monthly Essentials plan, turn the ISO tools on while you prepare and off when the evaluator leaves — no year-round commitment. Departments that want ISO readiness all year save with ISO Ready at $75/month.
No credit card to start · Cancel anytime · Every plan covers your whole department, no per-seat fees
Get set up in an afternoon.
Bring your records over, and they stay ready every day, not just the year you're up for grading.
No credit card required for trial · Cancel anytime